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NCAT Staff and Board of Directors

The NCAT team brings exceptional breadth and depth of experience to the table when consulting on how best to implement technology solutions that have the power to both improve student learning and reduce instructional costs.    

Carol A. Twigg, Ph.D.
President and CEO

Dr. Carol A. Twigg, an internationally recognized expert in using information technology to transform teaching and learning, is President and CEO of the National Center for Academic Transformation (NCAT). NCAT provides leadership to colleges and universities in how effective use of information technology can improve student learning while reducing instructional costs. A widely published writer and a sought-after speaker, Carol is former Vice President of Educom (now EDUCAUSE), where she advanced the need for new models of student-centered, online teaching and learning, now commonly accepted in higher education. Before joining Educom, she was Associate Vice Chancellor for Learning Technologies for the State University of New York and held a number of senior academic administrative positions at Empire State College. In 1995, Newsweek named her one of the 50 most influential thinkers in the information revolution, and in 2010, she was named one of the 100 Most Creative People in Business by Fast Company magazine. She is the recipient of the prestigious McGraw Prize in Education (2003), the Virginia B. Smith Innovative Leadership Award (2007) and the O’Banion Prize for Excellence in Education (2009).

Carol holds a Ph.D. in English Literature from the State University of New York at Buffalo and Bachelor of Arts degree from the College of William and Mary.
Carolyn G. Jarmon, Ph.D.
Vice President

Carolyn Jarmon is Vice President of the National Center for Academic Transformation. From 1996–1998, she served as the Educom Visiting Fellow, working with member institutions, including California State University System and the University of Wisconsin-Madison, redesigning learning environments to make them more cost-effective. Carolyn has given numerous presentations and been published widely on the topics of effective delivery of student services and distance education and she consults regularly with institutions and corporations about learning in distributed environments. Prior to joining NCAT, Carolyn held several academic and administrative positions at SUNY Empire State College. Carolyn has also taught and held administrative positions at several traditional institutions, both public and private.

Carolyn has a Ph.D. from Cornell University, a Master’s in Business Administration from East Tennessee State University, and a Bachelor of Science degree from the University of Delaware.

Patricia A. Bartscherer
Program Manager

Patricia A. Bartscherer manages all day-to-day operations of the NCAT, including meeting preparations, communications, budget and accounts, Web site activities, systems support, and relationships with consultants and subcontractors. She also serves as administrative assistant to the President. From 1995 to 1999, Pat served as an administrative assistant to the vice president at Educom (now EDUCAUSE), a national association of colleges and universities dedicated to the effective use of information technology in higher education. There she managed the support activities of the National Learning Infrastructure Initiative (NLII). She also oversaw the Educom Medal Awards program and served as liaison to the Paul Evans Peters award program. From 1977 to 1995, Pat held a variety of administrative positions at SUNY, Empire State College where she was the recipient of the Empire State College Foundation Award for Excellence in Professional Services.

Pat holds a Bachelor’s degree in Sociology from SUNY Empire State College.


NCAT Board of Directors:

Peter Ewell, PhD
Vice President, National Center for Higher Education Management Systems

William C. Ferrero
Vice President for Administration (retired), SUNY Empire State College

William H. Graves, PhD
Senior Vice President for Academic Strategy, SunGard Higher Education

Jack M. Wilson, PhD
President Emeritus, University of Massachusetts System, Interim Dean, Francis College of Engineering, UMass Lowell